The high-efficiency formula ingredients require identification with irritant and caustic symbols since heat and rising vapours may occur when the product is used due to the reaction of the ingredients. These vapours (e.g. warm sodium hydroxide) may irritate mucous membranes if your face comes into contact with the vapours. This may lead to an irritated throat or watery eyes. For this reason please keep your distance when you use the product and open a window.
Yes, as they were tested with all conventional pipe materials. EC-standard pipes can also withstand temperatures up to 80°C.
No, not if you use the products properly and rinse after the usage with water. Like all materials, sealing rings are subject to the normal processes of ageing and must be replaced at certain intervals.
No. Basically, tarax products cannot be used to remove blockages in toilets since such blockages are mainly caused by accidentally flushed waste. This type of blockage should definitely be cleared by a plumber. In addition the use of pipe unblockers - depending on the formula - may even cause harmful chemical reactions as soon as they come into contact with "acid cleaners" (e.g. WC cleaners). Therefore their use is strictly not recommended in toilets.
If you have any questions about our products or our brand, please use this form to get in touch with us.
Alternatively, please call our customer service team on
+34 93 485-3961
Your comments have been sent to our team with these contact details:
Your enquiry request will be processed as quickly as possible.
Werner & Mertz GmbH
55120 Mainz, Germany
Phone: +49 6131 964-01
Local Court (Amtsgericht) Mainz, HRB 74
Tax identification no: DE149064223
Phone: +49 6131 964-2028
Fax: +49 6131 964-2030
Geometry Global GmbH
Darmstädter Landstraße 112
60598 Frankfurt, Germany
KEMWEB GmbH & Co. KG
55122 Mainz, Germany
As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.
Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.
Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.
The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.
Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.
The commercial use of our contents without permission of the originator is prohibited.
Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Analytics and third-party tools
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is the website operator. The operator's contact details can be found in the website's required legal notice.
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
Statutory data protection officer
We have appointed a data protection officer for our company.
Koppenhöfer & Werner Beratungsgesellschaft mbH
65343 Eltville am Rhein
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Registration on this website
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
Facebook plugins (Like & Share buttons)
Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognized by the Facebook logo or the Like button on our site. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.
Functions of the Twitter service have been integrated into our website and app. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
Only by clicking on the logo and the confirm-button data will be transmitted to Twitter.
Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.
Our pages use Google+ functions. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Only by clicking on the logo and the confirm-button data will be transmitted to Google.
Collection and disclosure of information: Using the Google +1 button allows you to publish information worldwide. By means of the Google+ button, you and other users can receive custom content from Google and our partners. Google stores both the fact that you have +1'd a piece of content and information about the page you were viewing when you clicked +1. Your +1 can be displayed together with your profile name and photo in Google services, for example in search results or in your Google profile, or in other places on websites and advertisements on the Internet.
Google records information about your +1 activities to improve Google services for you and others. To use the Google + button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used by all Google services. In some cases, this name may also replace a different name that you have used to share content via your Google account. The identity of your Google profile can be shown to users who know your email address or other information that can identify you.
Use of collected data: In addition to the uses mentioned above, the information you provide is used in accordance with the applicable Google data protection policies. Google may publish summary statistics about users' +1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
In accordance with Law 15/1999, 13th December, on Personal Data Protection, we inform you that your personal data that can appear in this communication are incorporated in a file, liability of the company BÚFALO WERNER & MERTZ, S.A. Tax Identification Code: CIF. A-58829490, registered in the Trade Register of Barcelona, Volume 10957, Book 9882, Sheet 45, Sheet Number 128142. The purpose of this file is the management of the requested service.
The user guarantees the authenticity of all the data he/she communicates through www.bufalo-werner-mertz.com and will keep updated the information you provide to BÚFALO WERNER & MERTZ, S.A., so that it always corresponds to his/her real situations; he/she will be solely liable for the false or inexact statements he/she makes, and for the damages he/she causes to BÚFALO WERNER & MERTZ, S.A. or to third parties.
BÚFALO WERNER & MERTZ, S.A. cannot assume any liability arising from the incorrect, inappropriate or illegal use of the information appearing in the Internet pages of BÚFALO WERNER & MERTZ, S.A.
With the limits established by law, BÚFALO WERNER & MERTZ, S.A. does not assume any liability arising from the lack of veracity, integrity, updating and precision of the data or information contained in its Internet pages. The contents and information of the Internet pages of BÚFALO WERNER & MERTZ, S.A. are made by professionals who are duly qualified for the exercise of their profession. However, the contents and information do not bind the above mentioned company, nor do they constitute opinions, advices or legal advice of any type, as they are merely a service offered with an informative and divulgative character.
The Internet pages of BÚFALO WERNER & MERTZ, S.A. can contain links to other pages of third parties. Therefore, it cannot assume liabilities for the content that may appear in the pages of third parties.
The texts, images, sounds, animations, software and the rest of the content included in this website are of the exclusive ownership of BÚFALO WERNER & MERTZ, S.A. or its licensors. Any act of transmission, distribution, assignment, reproduction, storage or total or partial public communication must have the express consent of BÚFALO WERNER & MERTZ, S.A.
Furthermore, to gain access to the services that BÚFALO WERNER & MERTZ, S.A. offers through its website, you must provide some personal data. In compliance with the provisions of Organic Law 15/1999, 13th December, we inform you that your personal data are incorporated and will be treated in the files of BÚFALO WERNER & MERTZ, S.A., in order to be able to render and offer you our services. Besides, we inform you of the possibility to exercise the rights of access, rectification, cancellation and opposition of your personal data, in C/ ÁVILA, 79 - 08005 BARCELONA or you can send an e-mail to email@example.com.
Also, your acceptance to this Legal Notice is providing explicit consent to BÚFALO WERNER & MERTZ, S.A. can send advertising or promotional e-mail or other similar form of communication, in the terms established by Law 34/2002, on the Information Society Services and Electronic Commerce. In the case of not being interested in receiving such communications, please contact BÚFALO WERNER & MERTZ, S.A., at the above address or email firstname.lastname@example.org expressing your will.
The contents provided by BÚFALO WERNER & MERTZ, S.A. are subject to the rights of intellectual and industrial property and are of the exclusive ownership of BÚFALO WERNER & MERTZ, S.A. or the individuals or legal entities we inform about. With the purchase of a product or service, BÚFALO WERNER & MERTZ, S.A. does not grant the purchaser any right of alteration, exploitation, reproduction, distribution or public communication of the same; BÚFALO WERNER & MERTZ, S.A. reserves all these rights. The assignment of the mentioned rights will require the prior written consent by the holder of the same, so that the client may not put those contents at the disposal of third parties.
The intellectual property extends, apart from the content included in BÚFALO WERNER & MERTZ, S.A., to its graphs, logotypes, designs, images and source codes used for its programming.
BÚFALO WERNER & MERTZ, S.A. has obtained the information and materials included in the web from sources considered as reliable and, although reasonable measures have been adopted to ensure that the contained information is correct, BÚFALO WERNER & MERTZ, S.A. cannot guarantee that in all moments and circumstances that information is exact, complete, updated and, consequently, you cannot trust it as if it were so. BÚFALO WERNER & MERTZ, S.A. expressly declines any liability for mistakes or omissions in the information contained in the pages of this web.
BÚFALO WERNER & MERTZ, S.A. reserves the power to modify, suspend, cancel or restrict the content of the web, the links or the information obtained through it, with no need for a prior warning. It in no case assumes any liability as a consequence of the incorrect use of the web by the user, both of the information and of the services contained in it.
In no case shall BÚFALO WERNER & MERTZ, S.A. its branch offices and/or work centres, directors and/or attorneys, employees and, in general, the authorised staff be liable for any type of damage, losses, claims or expenses of any type, if they are the result, directly and indirectly, of both the use and/or diffusion of the web or the information acquired or accessed by or through it, or of its computer viruses, of operation failures or of interruptions in the service or transmission, or of failures in the line when using the web, both by direct connection and by links or other means, constituting for all legal purposes a warning to any user that these possibilities and events can take place.
BÚFALO WERNER & MERTZ, S.A. is not liable for the webs that are not its own, to which you can access by links, or for any content put at the disposal of third parties. Any use of a link or access to a web that is not its own, will be performed voluntarily and at the exclusive risk of the user. BÚFALO WERNER & MERTZ, S.A. does not recommend or guarantee any of the information obtained through a link, and is not liable for any loss, claim or damage arising from the use or bad use of a link, or from the information obtained through it, including other links or webs, for the interruption in the service or the access, or for the attempt to use a link or to use it badly, both when connecting to the web of BÚFALO WERNER & MERTZ, S.A. and when gaining access to the information of other webs from the same.
INTELLECTUAL AND INDUSTRIAL PROPERTY
This web is owned by BÚFALO WERNER & MERTZ, S.A. The intellectual property rights and the rights of exploitation and reproduction of this web, of its pages, screens, the Information they contain, their appearance and design, and the hyperlinks established from it to other web pages of any subsidiary and/or company dominated by BÚFALO WERNER & MERTZ, S.A., are of the exclusive property of the same, unless other thing is expressly specified. Any denomination, design and/or logotype, and any product or service offered and reflected in this web page, are brands duly registered by BÚFALO WERNER & MERTZ, S.A., by its subsidiaries and/or dominated companies or by third parties. Any undue use of the same by people other than their legitimate owner and without the express and unequivocal consent by that owner can be denounced and pursued by all the legal means existing in the Spanish and/or European Community legal system.
The intellectual property rights and brands of third parties are conveniently highlighted and must be respected by everyone gaining access to this page; BÚFALO WERNER & MERTZ, S.A. is not liable for the use that the user may carry out to that regard; the user is solely liable.
You can only download the contents, copy or print any page from this web for a personal and private use. It is forbidden to reproduce, transmit, modify or delete the information, content or warnings from this web without the prior written consent of BÚFALO WERNER & MERTZ, S.A.
GOVERNING LAW AND JURISDICTION