The high-efficiency formula ingredients require identification with irritant and caustic symbols since heat and rising vapours may occur when the product is used due to the reaction of the ingredients. These vapours (e.g. warm sodium hydroxide) may irritate mucous membranes if your face comes into contact with the vapours. This may lead to an irritated throat or watery eyes. For this reason please keep your distance when you use the product and open a window.
Yes, as they were tested with all conventional pipe materials. EC-standard pipes can also withstand temperatures up to 80°C.
No, not if you use the products properly and rinse after the usage with water. Like all materials, sealing rings are subject to the normal processes of ageing and must be replaced at certain intervals.
No. Basically, tarax products cannot be used to remove blockages in toilets since such blockages are mainly caused by accidentally flushed waste. This type of blockage should definitely be cleared by a plumber. In addition the use of pipe unblockers - depending on the formula - may even cause harmful chemical reactions as soon as they come into contact with "acid cleaners" (e.g. WC cleaners). Therefore their use is strictly not recommended in toilets.
If you have any questions about our products or our brand, please use this form to get in touch with us.
Alternatively, please call our customer service team on
+34 93 485-3961
Your comments have been sent to our team with these contact details:
Your enquiry request will be processed as quickly as possible.
Werner & Mertz GmbH
55120 Mainz, Germany
Phone: +49 6131 964-01
Local Court (Amtsgericht) Mainz, HRB 74
Tax identification no: DE149064223
Phone: +49 6131 964-2028
Fax: +49 6131 964-2030
Geometry Global GmbH
Darmstädter Landstraße 112
60598 Frankfurt, Germany
KEMWEB GmbH & Co. KG
55122 Mainz, Germany
Although we check and update our websites regularly, information can change quickly. We therefore cannot be held liable for the validity and completeness of the information on our sites, or on third-party sites to which we link. The content and structure of the Werner & Mertz GmbH websites are copyright. You must obtain our consent before reproducing text, images and other information.
Thank you for your interest in our company and our website. Although we take great care to check their content, we cannot assume any liability for external links to other websites.
The protection of all personal information collected, processed or used during your visit to our website is important to us. Your data is protected in compliance with German laws. Please see below for detailed information about how data is collected during your visit to our site and how this data is used.
1. Collecting and processing data
Each time you access our website or download a file from the site, a log is created. This data is stored for internal system-related and statistical purposes only.
The following items appear in the log:
More detailed personal data is recorded only if you provide us with it voluntarily – when filling in a form, for example.
2. Usage and forwarding of personal data
We will only use the personal information you have provided to respond to enquiries or for technical administration purposes.
Your personal data will not be disclosed to third parties.
3. Right to access information
Upon written request, we would be happy to inform you about any information that has been stored in relation to your person.
Any personal information that has been saved will be deleted if you revoke your permission for it to be stored via mail (firstname.lastname@example.org), if the information is no longer necessary in order to fulfil the purpose it has been stored for, or if the information may no longer be stored due to legal reasons.
We use all the technical and organisational means available to us in order to store your personal information in such a way that it cannot be accessed by third parties. When communicating via email, however, full security cannot be guaranteed. For this reason, we recommend using the conventional post system for the communication of confidential information.
Google Analytics declaration:
In accordance with Law 15/1999, 13th December, on Personal Data Protection, we inform you that your personal data that can appear in this communication are incorporated in a file, liability of the company BÚFALO WERNER & MERTZ, S.A. Tax Identification Code: CIF. A-58829490, registered in the Trade Register of Barcelona, Volume 10957, Book 9882, Sheet 45, Sheet Number 128142. The purpose of this file is the management of the requested service.
The user guarantees the authenticity of all the data he/she communicates through www.bufalo-werner-mertz.com and will keep updated the information you provide to BÚFALO WERNER & MERTZ, S.A., so that it always corresponds to his/her real situations; he/she will be solely liable for the false or inexact statements he/she makes, and for the damages he/she causes to BÚFALO WERNER & MERTZ, S.A. or to third parties.
BÚFALO WERNER & MERTZ, S.A. cannot assume any liability arising from the incorrect, inappropriate or illegal use of the information appearing in the Internet pages of BÚFALO WERNER & MERTZ, S.A.
With the limits established by law, BÚFALO WERNER & MERTZ, S.A. does not assume any liability arising from the lack of veracity, integrity, updating and precision of the data or information contained in its Internet pages. The contents and information of the Internet pages of BÚFALO WERNER & MERTZ, S.A. are made by professionals who are duly qualified for the exercise of their profession. However, the contents and information do not bind the above mentioned company, nor do they constitute opinions, advices or legal advice of any type, as they are merely a service offered with an informative and divulgative character.
The Internet pages of BÚFALO WERNER & MERTZ, S.A. can contain links to other pages of third parties. Therefore, it cannot assume liabilities for the content that may appear in the pages of third parties.
The texts, images, sounds, animations, software and the rest of the content included in this website are of the exclusive ownership of BÚFALO WERNER & MERTZ, S.A. or its licensors. Any act of transmission, distribution, assignment, reproduction, storage or total or partial public communication must have the express consent of BÚFALO WERNER & MERTZ, S.A.
Furthermore, to gain access to the services that BÚFALO WERNER & MERTZ, S.A. offers through its website, you must provide some personal data. In compliance with the provisions of Organic Law 15/1999, 13th December, we inform you that your personal data are incorporated and will be treated in the files of BÚFALO WERNER & MERTZ, S.A., in order to be able to render and offer you our services. Besides, we inform you of the possibility to exercise the rights of access, rectification, cancellation and opposition of your personal data, in C/ ÁVILA, 79 - 08005 BARCELONA or you can send an e-mail to email@example.com.
Also, your acceptance to this Legal Notice is providing explicit consent to BÚFALO WERNER & MERTZ, S.A. can send advertising or promotional e-mail or other similar form of communication, in the terms established by Law 34/2002, on the Information Society Services and Electronic Commerce. In the case of not being interested in receiving such communications, please contact BÚFALO WERNER & MERTZ, S.A., at the above address or email firstname.lastname@example.org expressing your will.
The contents provided by BÚFALO WERNER & MERTZ, S.A. are subject to the rights of intellectual and industrial property and are of the exclusive ownership of BÚFALO WERNER & MERTZ, S.A. or the individuals or legal entities we inform about. With the purchase of a product or service, BÚFALO WERNER & MERTZ, S.A. does not grant the purchaser any right of alteration, exploitation, reproduction, distribution or public communication of the same; BÚFALO WERNER & MERTZ, S.A. reserves all these rights. The assignment of the mentioned rights will require the prior written consent by the holder of the same, so that the client may not put those contents at the disposal of third parties.
The intellectual property extends, apart from the content included in BÚFALO WERNER & MERTZ, S.A., to its graphs, logotypes, designs, images and source codes used for its programming.
BÚFALO WERNER & MERTZ, S.A. has obtained the information and materials included in the web from sources considered as reliable and, although reasonable measures have been adopted to ensure that the contained information is correct, BÚFALO WERNER & MERTZ, S.A. cannot guarantee that in all moments and circumstances that information is exact, complete, updated and, consequently, you cannot trust it as if it were so. BÚFALO WERNER & MERTZ, S.A. expressly declines any liability for mistakes or omissions in the information contained in the pages of this web.
BÚFALO WERNER & MERTZ, S.A. reserves the power to modify, suspend, cancel or restrict the content of the web, the links or the information obtained through it, with no need for a prior warning. It in no case assumes any liability as a consequence of the incorrect use of the web by the user, both of the information and of the services contained in it.
In no case shall BÚFALO WERNER & MERTZ, S.A. its branch offices and/or work centres, directors and/or attorneys, employees and, in general, the authorised staff be liable for any type of damage, losses, claims or expenses of any type, if they are the result, directly and indirectly, of both the use and/or diffusion of the web or the information acquired or accessed by or through it, or of its computer viruses, of operation failures or of interruptions in the service or transmission, or of failures in the line when using the web, both by direct connection and by links or other means, constituting for all legal purposes a warning to any user that these possibilities and events can take place.
BÚFALO WERNER & MERTZ, S.A. is not liable for the webs that are not its own, to which you can access by links, or for any content put at the disposal of third parties. Any use of a link or access to a web that is not its own, will be performed voluntarily and at the exclusive risk of the user. BÚFALO WERNER & MERTZ, S.A. does not recommend or guarantee any of the information obtained through a link, and is not liable for any loss, claim or damage arising from the use or bad use of a link, or from the information obtained through it, including other links or webs, for the interruption in the service or the access, or for the attempt to use a link or to use it badly, both when connecting to the web of BÚFALO WERNER & MERTZ, S.A. and when gaining access to the information of other webs from the same.
INTELLECTUAL AND INDUSTRIAL PROPERTY
This web is owned by BÚFALO WERNER & MERTZ, S.A. The intellectual property rights and the rights of exploitation and reproduction of this web, of its pages, screens, the Information they contain, their appearance and design, and the hyperlinks established from it to other web pages of any subsidiary and/or company dominated by BÚFALO WERNER & MERTZ, S.A., are of the exclusive property of the same, unless other thing is expressly specified. Any denomination, design and/or logotype, and any product or service offered and reflected in this web page, are brands duly registered by BÚFALO WERNER & MERTZ, S.A., by its subsidiaries and/or dominated companies or by third parties. Any undue use of the same by people other than their legitimate owner and without the express and unequivocal consent by that owner can be denounced and pursued by all the legal means existing in the Spanish and/or European Community legal system.
The intellectual property rights and brands of third parties are conveniently highlighted and must be respected by everyone gaining access to this page; BÚFALO WERNER & MERTZ, S.A. is not liable for the use that the user may carry out to that regard; the user is solely liable.
You can only download the contents, copy or print any page from this web for a personal and private use. It is forbidden to reproduce, transmit, modify or delete the information, content or warnings from this web without the prior written consent of BÚFALO WERNER & MERTZ, S.A.
GOVERNING LAW AND JURISDICTION